Privacy Policy
Last updated: August 24, 2026
This Privacy Policy explains how Inoak Chapman Street, LLC ("Inktrue," "we," "us," or "our") collects, uses, and protects information when you use the Inktrue website and rent value report service (the "Service"). By creating an account or using the Service, you agree to the collection and use of information as described here.
1. Information We Collect
We collect the following types of information:
- Account information. When you sign up, we collect your name, email address, password (stored in encrypted/hashed form), and any other details you provide during registration.
- Report request information. When you fill out the question form to generate a rent value report, we collect the property and address details, and any other information you enter into that form.
- Data from third-party sources. To generate your report, we combine the information you submit with data obtained from third-party APIs (for example, property, rental, and market data providers) that supply the underlying figures used in our calculations.
- Usage and technical data. We may automatically collect information such as IP address, browser type, device information, and general usage patterns when you interact with our website, to help us maintain and improve the Service.
2. How We Use Your Information
We use the information we collect to:
- Create and maintain your account;
- Generate the rent value report you request, including combining your form inputs with third-party API data and running our valuation calculations;
- Deliver your completed report to you by email as a PDF;
- Operate, maintain, secure, and improve the Service;
- Communicate with you about your account or the Service; and
- Comply with legal obligations.
We do not sell your personal information.
3. How We Share Information
We may share information with:
- Third-party API providers we use to retrieve the property, market, or valuation data needed to generate your report. These providers receive only the information necessary to return the relevant data (such as a property address).
- Service providers who help us operate the Service, such as hosting, email delivery, and infrastructure providers, under obligations to protect your information.
- Legal and safety purposes, where required by law, legal process, or to protect the rights, property, or safety of Inktrue, our users, or others.
- In connection with a business transaction, such as a merger, acquisition, or sale of assets, subject to standard confidentiality protections.
4. Data Retention
We retain your account information and report data for as long as your account remains active, or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data as described in Section 7.
5. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Children's Privacy
The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children.
7. Your Choices and Rights
You may update your account information at any time by logging into your account. You may request access to, correction of, or deletion of your personal information, or ask us to stop processing it, by contacting us using the information in Section 9. Depending on where you live, you may have additional rights under applicable data protection law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date above and, where appropriate, notify you. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of the rights described above, please contact us at admin@inktrue.com, Inoak Chapman Street, LLC.